Accessibility

OUR COMMITMENT TO ACCESSIBILITY FOR EVERYONE

The Connecticut Department of Transportation is committed to improving the experience for all travelers on CTrail Shore Line East. Our stations feature level boarding, elevators, visual and audible messaging systems, and monitors displaying arrival times.

CTDOT has been and will continue working with stakeholders, community leaders, and accessibility advocates to ensure that CTrail Shore Line East provides ongoing access for all.

Train Stations

All CTrail Shore Line East train stations between New Haven and New London are wheelchair accessible from high-level boarding platforms. Trains crews use bridge plates to bridge any gap that may exist between the platform and train.

Elevators

View the current status of all elevators at CTrail Shore Line East and CTrail Hartford Line stations here.

The elevator mitigation policy can be found here.

Introducing AIRA - Assistance for Blind/Low Vision Riders

AIRA is a pilot program offered by the CT Department of Transportation and the Department of Aging and Disability Services to provide free virtual assistance to riders who are blind or have low vision.

Learn more about AIRA and how to access the service.